• Click to view our Accessibility Policy and contact us with accessibility-related issues
  • Skip to Navigation
  • Skip to Content
  • Skip to Search
  • About Sensi
  • Legal
  • Press
  • Sensi Blog
  • Our Story
  • Get Sensi
  • Sensi Smart Thermostat
  • Sensi Touch 2 Smart Thermostat
  • Sensi Lite smart thermostat
  • Sensi Sensors
  • Get Support
  • Support
  • Contact Sensi
  • Sensi Warranty
  • Sitemap
  • Privacy Notice
  • Terms of Use
  • Cookies
  • Accessibility
  • Do Not Sell or Share My Personal Information

Engineered for Sustainability

© 2025 Copeland LP. All rights reserved.

sensi-standard-logo-svg-white

Installation

What code do I use when connecting my Sensi Touch Smart Thermostat to my Wi-Fi network? (Android users)


If your thermostat firmware version is 6004970500 or later, you will use the code that dynamically populates on the thermostat screen during the Wi-Fi connection process.


If your thermostat firmware version is earlier (less than) 6004970500, you will use the code found on the back of the welcome guide that came with your thermostat.


To see which thermostat firmware version you have, on the thermostat screen, select “Menu” and then “About Thermostat.” If the last four digits of your firmware version is “0500” or higher, you will use the code on your thermostat screen.


Note: Once your thermostat is connected to Wi-Fi, the unit will automatically update to the latest version of firmware within 24 hours.


Reach out to us

Our customer support is available 7 days a week.

Get support