Troubleshooting

How do I know which Sensi thermostat do I have?

Currently there are several different models and styles of Sensi thermostats available. See below for each style and their model numbers. 

Sensi smart thermostat

Sensi smart thermostats have a "Sensi" logo above the display, battery icon in the upper right hand corner and have Wi-Fi capabilities. 

Sensi smart thermostat model numbers include:

• ST55 series
• 1F87U series

Check out more information on Sensi smart thermostat >

If your thermostat looks similar but has an “Emerson” logo above the display, you may have an older Sensi model no longer in production, the Sensi Wi-Fi Programmable Thermostat.

Sensi Wi-Fi Programmable Thermostat model numbers include:

• UP500W series
• 1F86U series

We also carry the 80 Series thermostats that look similar to Sensi but can be differentiated by the “Emerson” logo above the display, toggles on the side of the thermostat to adjust the fan and system modes, and the battery icon will be located in the upper left hand corner. These thermostats do not have wireless capabilities and can only be adjusted on the wall.