• Click to view our Accessibility Policy and contact us with accessibility-related issues
  • Skip to Navigation
  • Skip to Content
  • Skip to Search
  • About Sensi
  • Legal
  • Press
  • Sensi Blog
  • Our Story
  • Get Sensi
  • Sensi Smart Thermostat
  • Sensi Touch 2 Smart Thermostat
  • Sensi Lite smart thermostat
  • Sensi Sensors
  • Get Support
  • Support
  • Contact Sensi
  • Sensi Warranty
  • Sitemap
  • Privacy Notice
  • Terms of Use
  • Cookies
  • Accessibility
  • Do Not Sell or Share My Personal Information

Engineered for Sustainability

© 2025 Copeland LP. All rights reserved.

sensi-standard-logo-svg-white

Installation

I removed my wires from my old thermostat before labeling or taking a picture. What should I do?


Re-establishing a wiring pattern typically requires professional expertise and equipment because wire color does not always match thermostat terminal letters. You should call your HVAC service technician to map the wires from the heating and cooling equipment and assure correct connection to the thermostat.


Reach out to us

Our customer support is available 7 days a week.

Get support