TROUBLESHOOTING

Why doesn’t my thermostat go back to the schedule?

With Schedule On, Sensi controls your home based on your time and temperature settings in the current schedule. To temporarily change your temperature, use the up and down arrow buttons in the Sensi app or on the thermostat. Sensi will display “Temporarily Set To” on the thermostat and will hold your new temperature until the next scheduled set point with a minimum hold time of two hours

 

End the Temporary Hold

At the thermostat

Sensi will return to your schedule on its own, but you can also manually cancel the temporary hold whenever you want on the Sensi thermostat or in the app. At the thermostat, simply toggle Schedule Off and then back On.

In the Sensi app

In the Sensi app, you’ll see a timeline of your schedule. If you currently have a temporary hold, you’ll see “Hold: __” and the hold temperature in your schedule timeline. For example, see the screenshot below. “Hold: 71”

To cancel the hold, tap on the X in the hold square indicating your current set temperature. A dialog box will come up and ask if you want to end the hold. Tap OK to end the temporary hold and revert back to your normal schedule at any time.

Temporary Hold Data

          

End Temporary Hold Data

 

  • Thank you for your feedback.

    Reach out to us

    Our customer support is available 7 days a week.

    Customer Attributes

    Property NameProperty Value
    City
    Country
    Date of Birth//
    Email
    Entitled Literature

    Customer Attributes

    Property NameProperty Value
    First Name
    Gender
    Industry
    Job Function
    Job Level

    Customer Attributes

    Property NameProperty Value
    Last Name
    Phone
    Phone
    State
    Zip

    Audience Membership

    Name