• Click to view our Accessibility Policy and contact us with accessibility-related issues
  • Skip to Navigation
  • Skip to Content
  • Skip to Search
  • About Sensi
  • Sensi Legal
  • Press
  • Sensi Blog
  • Get Sensi
  • Sensi Smart Thermostat
  • Sensi Touch Smart Thermostat
  • Sensi Touch 2 Smart Thermostat
  • Sensi Lite smart thermostat
  • Sensi Room Sensors
  • Sensi Multiple Thermostat Manager
  • Get Support
  • Support
  • Contact Sensi
  • Sensi Warranty
  • Patents
  • Sitemap
  • Privacy Notice
  • Terms of Use
  • Cookies
  • Accessibility
  • Do Not Sell or Share My Personal Information

Engineered for Sustainability

© 2025 Copeland LP. All rights reserved.

Account Management

How do I change my Sensi account email address?

Follow the steps outlined below to change the email address for your Sensi account: 

Apple (iOS)

  • Open the Sensi app
  • Press the person icon in the upper right-hand corner
  • Edit your email address under Change Email

Android

  • Open the Sensi app
  • Press the 3 vertical dots in the upper right-hand corner
  • Select Account Information
  • Edit your email address in the email field

Invalid Email Address

If you get the error below then the email you are trying to use already has an account associated with it. You will need to use an email address that has not been used for the email field to update.

Invalid Email Address

  • Thank you for your feedback.

    Reach out to us

    Our customer support is available 7 days a week.

    Get support