How can I opt out of an Active Savings Event?

If you’re currently in an Active Savings Event, you will see a notification on your Sensi app and your Sensi thermostat.

 

Mandatory Events

You cannot opt out of mandatory events. For more information about these events, contact your energy company. Depending on your program, you may have special contact information for your program. Check the initial email you received when you signed up for your program.

 

 

Other Active Events

Simply tap "OK" and adjust your set point as desired to opt out of the event. Afterwards, you'll see that your notification has changed to "opted out".

 

You can also opt out of an event at the thermostat itself.

Sensi smart thermostat

On a Sensi smart thermostat, tap the up or down arrow button three times to adjust your set point and opt out of the Active Savings Event.

 

Sensi Touch smart thermostat

If you’re currently in an Active Savings Event, you will see a notification on your Sensi app and your Sensi thermostat.

 

Simply tap “OK” and adjust your set point as desired to opt out of the event. Afterwards, you’ll see that your notification has changed to “opted out.”

You can also opt out of an event at the thermostat itself.

On a Sensi Touch smart thermostat, tap the up or down arrow button to adjust the set point. You’ll see a pop-up notification asking you if you want to opt out of the event. Tap “Yes.”